bdtjk's Privacy Policy
Your personal information is completely safe with us — learn in detail how bdtjk collects, stores, and protects your data.
Table of Contents — Quick Navigation
- 01. Introduction & Scope
- 02. Information We Collect
- 03. How We Collect Information
- 04. Purpose of Using Information
- 05. Information Sharing & Third Parties
- 06. Cookies & Tracking Technologies
- 07. Data Storage & Security
- 08. Your Rights
- 09. Protection of Minors
- 10. Policy Changes
- 11. Contact Us
bdtjk ("we", "our", "platform") operates a safe and reliable online gaming platform for Bangladeshi players. This Privacy Policy ("Policy") describes how bdtjk collects, processes, stores, and protects the personal information of users of our website, services, and associated platforms.
By registering on our platform or using our services, you are considered to have accepted the terms of this Policy. This Policy should be read together with bdtjk's Terms and Conditions.
Protecting user privacy is of the utmost importance to us. We use SSL encryption and modern security measures to ensure your personal information remains protected at all times.
bdtjk collects various types of information needed to provide you with the best possible service and to ensure the security of the platform. The categories below describe in detail the types of information we collect:
2.1 Identity Information
- Full name and username
- Date of birth (for age verification — users must be 21 years of age or older)
- National ID card or passport details (for KYC verification)
- Email address and mobile number
2.2 Financial Information
- bKash, Nagad, Rocket, Upay numbers
- Bank account details (where applicable)
- Deposit and withdrawal transaction history
- Wallet balance and bonus information
2.3 Technical Information
- IP address and device identifiers
- Browser type and version
- Operating system information
- Login time and session details
2.4 Gaming Activity Information
- Game play history and bet amounts
- Win and loss records
- Bonus and promotion usage details
- Time spent on the platform
bdtjk collects user information through the following methods:
3.1 Information You Provide Directly
When you create an account on bdtjk, complete the KYC verification process, request a deposit or withdrawal, or contact customer support, you provide information to us directly. This information is collected with your consent.
3.2 Automatically Collected Information
When you visit or use our platform, certain information is collected automatically. This includes your IP address, device type, cookies, and page browsing data. This information is used to improve the quality of platform services and to ensure security.
3.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, bdtjk may sometimes receive information from payment processors and identity verification service providers. This information is used to protect user security and maintain the integrity of the platform.
bdtjk uses collected information only for the following lawful purposes:
- Account management and user identity verification
- Processing financial transactions including deposits and withdrawals — bKash, Nagad, Rocket, Upay, and bank transfers
- Managing bonuses, promotions, and VIP benefits
- Providing customer support — via 24/7 live chat and email
- Fraud detection and prevention
- Ensuring responsible gaming and identifying problematic behaviour
- Improving platform service quality and technical maintenance
- Complying with applicable laws and regulations
- Keeping users informed about important service updates
We do not use your information for marketing or sell it to third parties without your consent.
bdtjk never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted service providers to operate our platform effectively — such as payment processors, identity verification agencies, and technology solution providers. These partners may use your information only for the agreed purpose and are required to comply with our privacy standards.
5.2 Legal Obligations
bdtjk may disclose information if required to comply with a court order, government agency request, or applicable law. In such cases, only the minimum necessary information is provided.
5.3 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. In such cases, users will be given advance notice and the same privacy protections will be maintained.
The bdtjk website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve your experience on future visits.
6.1 Essential Cookies
These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and enable basic page navigation. These cookies cannot be disabled.
6.2 Functionality Cookies
These cookies remember your preferences and settings — such as language selection and user-preferred settings. They make your service experience more personalised.
6.3 Analytics Cookies
These cookies help us understand how users interact with the platform. The information collected is fully anonymised and used only to improve our services.
You can manage optional cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform.
bdtjk uses industry-standard security technologies to protect your information. Our security framework includes:
- 256-bit SSL encryption — on all data transfers
- Storage of information in encrypted form on secure servers
- Regular security audits and risk assessments
- Access controls — only authorised personnel can access information
- Real-time monitoring to detect suspicious activity
7.1 Data Retention Period
We retain your information only for as long as necessary. For active accounts, information may be retained for a specified period after account closure — for purposes of legal obligation, dispute resolution, and fraud prevention. Once the retention period ends, information is securely deleted or anonymised.
7.2 Response to a Data Breach
In the event of a data breach, bdtjk will take prompt action in accordance with applicable law and will notify affected users in a timely manner.
Your Rights
bdtjk believes every user should have full control over their own information. Your rights are described below:
Right to Access
You may request a copy of the personal information bdtjk holds about you at any time.
Right to Rectification
If your information is incomplete or inaccurate, you may request that it be corrected or updated.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted, except where legal obligations apply.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes.
Right to Data Portability
You have the right to receive your information in a common, machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that the use of your information be temporarily restricted.
To exercise these rights, please contact us directly. We will process your request promptly.
bdtjk is intended only for individuals aged 21 or older. We do not intentionally collect any personal information from minors.
We carry out an age verification process at the time of registration. If we become aware that a person has registered while under the age of 21, that account will be immediately closed and the associated information will be deleted.
If a parent or legal guardian suspects that a minor is using our platform, please contact us immediately.
bdtjk reserves the right to change or update this Privacy Policy at any time. If any significant changes are made, we will notify users in the following ways:
- Displaying a notification on the platform
- Sending a message to the registered email address
- Publishing the updated policy on this page
Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
If you have any questions, comments, or requests regarding access to information under this Privacy Policy, please contact our data protection team:
Privacy Contact
Our support team is available 24/7 and always ready to assist in Bengali and English
Submit your requests to exercise your rights, applications to correct or delete information, and any privacy-related concerns to us — we will respond as quickly as possible. You can also find more information about our support on the Responsible Gaming page.